You’ll be greeted by our front desk team, from there they’ll let your stylist know you’re waiting, and inform you of any retail or service promotions we have going on. At this time, our front desk team member will help you get signed up with our exclusive KNOT loyalty program, as we don’t want you to miss out on any salon perks as well as new guest incentives!

Your stylist will then meet with you, and begin the consultation process, from there we will make your customized service plan. This is where we as stylists get super excited, as we can vision your new look before we even begin… skin tone, hair texture, face shape, lifestyle, and overall goals come into play. If you’re here for color, your formula is always recorded.

Unwind and enjoy your service! Your stylist will always tell you what we’re using and why, as well as give you styling tips when the process is finished to be sure you can recreate your new look at home!

We’ll wrap up our visit with appropriate retail recommendations, to not only help you recreate your look at home, but also protect your investment. This part is of the upmost importance, professional products from us help guarantee our work.